Meet Our Staff

Our staff provides excellent funeral planning services.

We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.

Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 925-820-2999 anytime. We will even come to you to make arrangements in the comfort of your home.

Prompt, compassionate service is always just a phone call away, where and when you need it.


Michael Nicosia

Michael Nicosia

Managing Partner - Funeral Director

Michael is the Managing Partner at Chapel of San Ramon Valley and came to the firm in June of 2012.  He brings 40 years of funeral service experience having worked previously in many communities in Metropolitan Phoenix, Arizona.  A graduate of the San Francisco College of Mortuary Science, Michael has been licensed as a funeral director in California, Arizona, and New York.  He and his wife, Linda, have four grown children and nine grandchildren.


An avid baseball fan, Mike has been an amateur umpire for over 30 years and has been active in many sports associations.  He and Linda are active in Community organizations and civic groups.

Email: michael.nicosia@carriageservices.com


Bruce Keim

Bruce Keim

Funeral Director

Born and raised in Nebraska, he attended San Francisco College of Mortuary Science and graduated in 1993. Bruce is a licensed Funeral Director and Embalmer in California and Nebraska. He has worked in the Greater Bay Area since 1994 and joined Ouimet Bros. Concord Funeral Chapel in 2006. Bruce has worked in many positions within the funeral home; however, his most fulfilling work is helping and assisting the families we serve.

Bruce enjoys traveling, eating at good restaurants, and spending time with family and friends.

Email: bruce.keim@carriageservices.com


Jerome White

Jerome White

Funeral Director

At an early age, Jerome felt a calling to the funeral business. Starting his career at 19 years old, Jerome served an apprenticeship as an Embalmer at a funeral home in San Francisco's North Beach. He later attended and graduated from the San Francisco College of Mortuary Science in 1977. Jerome continued to work as a licensed embalmer and funeral director in San Francisco for many years.

Relocating to the Los Angeles area in late 1980, Jerome founded and operated a mortuary services company supporting approximately 20 funeral homes. He always served his client funeral homes and their families with the utmost care and professionalism.

Today, Jerome is happy to be back in the Bay Area and very proud to be continuing the vocation that he started over 40 years ago working as part of the Chapel of San Ramon Valley family.

Email: jerome.white@carriageservices.com


Nisa Milburn

Nisa Milburn

Funeral Director - Apprentice

Nisa Milburn is a native of Corydon, Indiana and moved to the Bay Area in 2016 with her Husband, Gregory Milburn. They have been together since 2009 and just recently got married in October of 2015. Nisa graduated Mid-America College of Mortuary Science, located in Jeffersonville, IN, with her Associate’s Degree in Mortuary Science in 2015. Her biggest reward in this business is the opportunity to help our families through the toughest times of their lives. In her spare time, Nisa enjoys running, hiking, swimming, reading, crafting, and most of all spending time with her two pet rabbits.


Email: nisa.milburn@carriageservices.com


Linda Nicosia

Linda Nicosia

Administrative Assistant

Linda has been with Chapel of San Ramon Valley since April 2013. She has worked in funeral service for over 17 years alongside her husband, Michael. They have four grown children and nine grandchildren. Linda is an accomplished oil painter and spends much of her spare time on this endeavor.

Email: linda.nicosia@carriageservices.com


Sonia Rubio

Sonia Rubio

Funeral Assistant - Ambassador



Jim Lynch

Jim Lynch

Funeral Assistant - Ambassador

Jim grew up in San Francisco and has a bachelors degree in business administration.  The majority of his career has been dealing with numbers and working with the government. 

At the funeral home Jim enjoys being supportive of families that are dealing with a loss.  He appreciates the family environment of working at Ouimet Bros.


Marina Heiy

Marina Heiy

Funeral Assistant



Rich Heiy

Rich Heiy

Funeral Assistant

Rich is a native of Chicago, Illinois and lived there for 43 years before his job transferred him to San Francisco in 1995. After 41 years of service, Rich retired from the financial industry as Vice President of Management Information Operations in 2012.

Rich is married to his wife, Marina, and they have two children and two grandchildren. Rich is a parishioner of Immaculate Heart of Mary, and he enjoys spending time with his family and watching over his grandchildren.

Rich joined the Chapel of San Ramon Valley in 2015 and serves as an Ambassador/Funeral Assistant. He enjoys helping people during their time of need.

Susan Ripley

Susan Ripley

Funeral Assistant - Ambassador

Susan is a native San Franciscan and has lived her entire life in the Bay Area. She is married and enjoys spending time with her family. She is an award winning photographer and former flight attendant for an international carrier and has traveled extensively throughtout Europe and the United States. Susan is a soprano with experience in choirs of varied repertory styles as well as in several professional organizations. Her hobbies include working out, cooking, and most especially, reading. She currently sings in the St. Bonaventure Church choir as well as in a Sunday morning quartet. As a funeral coordinator for St. Bonaventure Church, Susan thoroughly enjoys meeting people and being of service to others.


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